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Delivery Information

DELIVERY

All orders are sent on a next working day delivery service via DPD/Parcel Force 


Next working day delivery service is available subject to the following conditions:

  • The cut off time for next working day delivery is 2PM
  • Orders placed before 2pm Monday - Friday will be processed the same day and delivered on the next working day
  • Orders placed after 2pm will be processed the next working day, delivery will be 2 working days after the order is placed
  • Orders placed after 5pm on Friday or over the weekend will thereby be processed and despatched on the Monday and delivered Tuesday
  • Delivery is available for addresses in the UK Mainland only. Some remote areas are excluded. See delivery destinations for ineligible postcodes 


Please note: Our delivery service may be affected over bank holidays or during specific sales periods. Specific delivery details will be confirmed at the time of order.

Our next day delivery service is subject to stock, courier availability and courier area. 


POSTAGE RATES

  • £5 for each order up to the value of £10
  • £3.95 for each order from £10.01 to £45
  • Free for each order over £45

Discount codes are applied after the order total is calculated. Customer will qualify for the delivery bracket calculated before codes are applied (e.g. Order more than £45, Discount makes less than £45 = Customer qualifies for free delivery)


DELIVERY OPTIONS

If you are unlikely to be in please specify a safe, dry place our couriers can leave the parcel. If a safe place is not specified our couriers will try to find a safe place to leave it. If no safe place is available a card will be left and you will be able to arrange a redelivery. After 3 failed delivery attempts our couriers will return your order back to us. 


ORDER TRACKING

If you have received your dispatched email it means your order is on its way.

Subsequently, you should receive an email from DPD/Parcel Force with tracking details and a specific delivery slot.

Delivery slots are usually 1 hour and cannot be changed. 


DELIVERY DESTINATIONS

Our couriers deliver to most areas in the UK. Delivery to highlands and islands is not always available. 


Delivery to the following locations may be unavailable or incur an additional charge:


• Aberdeen (AB31- AB35)

• Aberdeen (AB41- AB54)

• Northern Highlands (AB36 - AB56)

• Northern Highlands (AB55 - AB56)

• Argyll ( FK17 - FK21)

• Northern Highlands ( HS1 - HS9)

• Arran (KA27)

• Argyll (KA28)

• Northern Highlands (KW0 - KW14)

• Orkney Shetland (KW15 - KW17)

• Argyll (PA20 - PA78)

• Dundee (PH15 - PH18)

• Northern Highlands (PH19 - PH29)

• Northern Highlands (PH32 - PH33)

• Northern Highlands (PH45 - PH48)

• Argyll (PH30 - PH31)

• Argyll (PH34 - PH44)

• Argyll (PH49 - PH50)

• Orkney Shetland (ZE1 - ZE3)


Please contact our team for any further enquiries: 

Sales@soarmillseeds.co.uk

01772456317



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